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MMM MANAGED SERVICES

Whether your business requires support and maintenance services for Data Analytics environment, Cloud Based Infrastructure or Web Applications, MMM Technology Limited Managed Services has the capability to deliver quality services. Our team has extensive experience in IT Services, Service Management with defined ITIL processes to ensure optimum Service Level Management, Reporting and Continuous Service Improvement (CSI).

Service Management

MMM Technology Limited experienced in IT Services and its Service Managers ensure governance through ITIL practices and framework engaging at the Service Design stage and build a solution that caters for the full spectrum of our client’s Data Analytics and Application support requirements. Service Transition / On-boarding Service Level Management Incident Management Problem Management Change & Release Management Service Reporting Continuous ServiceImprovement (CSI)

Support Services

Data Access Layer

Data Warehouse
Database Administration
Enviroment Maintanance
Security Administration
BAR (Backup & Recovery)
Performanance Management
Capacity Management

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Integration Layer (ETL)

ETL Operations (Level 1,2 & 3)
Data Governance
Batch Monitoring
Bug Fixes
Data Cleansing
Enhancements

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Application & Cloud Services

Level 1 & Level 2 Support
AWS Support Services
Microsoft Azure Services
Website Contant Management
Application Backend Support

Hadoop Services

Hadoop Installation
Cluster Development
Security Implementation using Kerberos & Ranger
Hadoop Administration
NameNode Configuration
Performance Tuning
HDFS Maintenance & Storage Management
Resource Management
Capacity Planning
BAR (Backup & Recovery)
3rd Party Tool Integration

BI & Advanced Analytics

BI Support (Level 1,2 & 3)
BI Process Monitoring
Query/Report Rewriting & Enhancements
Resolution of Data Issues
Linux Server Installation, Configuration & Maintenance
Support Python Modules
Deployment & Automation of Modeling Scripts
Operational Support for Models